East Cobb Auto Repair

very good customer service Christa was great and communicated very well with me and they performed the service in a very timely manner. the only reason i did not give them a 5 stars is that i feel the pricing is on high side but must consider that you are getting a full warranty with the service we had completed.....so time will tell if this price carries the value. would recommend them for sure at this time

My car died in the parking lot of the post office next to Honest 1 Auto Care. I walked next door and let them know my dilemma and that I was a customer for one of the other locations. They did not hesitate to assist me. One of the gentlemen walked next door with me, in the sweltering heat and proceeded to try and jump my battery. When it didn't work he called another for assistance. It turned out that the battery was dead. After they jumped the battery they offered to look the car over to make sure that was the problem. They installed a new battery at a great price with an 84 month warranty. Honest 1 Auto exemplifies the meaning of great customer service.

I ran into a bit of a problem in my attempt to get my son's car's air conditioner fixed at Honest-1. The owner of the company, Butch Carter, called me a day or two after I submitted my review of this visit. While my comments were not derogatory, I did give my visit a 2 star review since the staff were quite friendly. Mr. Carter asked me what had happened during my visit. I believe he listened to my concern and at the conclusion of the phone conversation, he offered not only an apology, not only to reimburse the charge for my visit, but in my opinion, more importantly, he described specific steps he was going to take in an attempt to not have the same situation that occurred to me happen again to future customers. As I wrote in my initial review, friendly people.

Honest prices. Honest mechanics. Honest work. What's to complain about?

I couldn't believe it I didn't know companies like this still exist !!! I took my car in as the plastic over my undercarriage was coming loose they fixed it no time and refused payment even when I asked them to please charge me. I was blown away it absolutely made my day to know that customer service and quality are held to such a level they set the bar and then some !!! ❤️🚀👌🏻💣

Awesome service I got there 20 minutes before closing and your guys got me a new battery just in time. Thanks much ! I'll definitely be back.

My car broke down early on Friday. The same day they gave me an accurate diagnosis and by Saturday early in the afternoon, my car was ready, considering this was a major repair. I really appreciate Matt and Christa for a great service. Not only they were honest, but prompt and caring. I wholeheartedly recommend them!

It was a pleasure to work with Honest-1 in Marietta! They identified my problem and suggested the repairs - and were able to complete it the same day. The cost was what I expected and the results are terrific. Thanks again to Honest-1!

Service friendly,results very satisfactory. will use them in future...

This was my first time here and it was a great experience. The staff was friendly and the waiting room was great!