East Cobb Auto Repair

I had my transmission fluid drain, flushed and filled. I also requested them to add Lucas transmission treatment that I provided. I wasn't sure they would want to do this, since my car has a sealed system and is a somewhat more complicated procedure. They were more than happy to comply. I got my car back in a timely fashion and the slight slipping that I was experiencing was totally gone. I highly recommend Honest-1!!

I’m already a huge fan of Honest-1, but yesterday they went above and beyond. I can’t adequately express my gratitude for the money the saved me. I had to get my alternator replaced elsewhere. It was an emergency situation - the chap that did the diagnostic said the car would likely die on its way to Honest-1, half an hour away, so best to have it done at a local place. The local place did a fine job, but it cost me $800 that I wasn’t expecting. (Jeep just so happened to be using Mercedes parts when they made mine in 2012...) Fast forward to my routine oil change yesterday. I casually mentioned my alternator replacement, in case the technicians wanted to note it for the vehicle’s record, and they pulled up the Carfax to see if the shop had entered the work. (I learned that some mechanics - like Honest-1 - report to Carfax and some do not.) What they found instead of an alternator repair was an alternator recall!! They told to me take my receipt immediately to Jeep and have them reimburse me for the replacement. I was able to submit my receipt online and was notified this morning that I have a check for the exact amount of the repair coming back to me. THANK YOU, HONEST-1!!!!!!!!! I never would have thought to check recalled parts - but your technicians’ quick thinking and good eye saved me almost $800. I don’t leave reviews as much as I should, but I DEFINITELY wanted to leave this one because y’all deserve recognition for your fantastic customer service. (And those little Goldfish snack packs in my cup holder are just the icing on the cake!)

I hate car problems. That being said, Honest Car Care helps to minimize the stress. They explain the reason for the repairs, time to complete, and any discounts available.

Quick service-fair pricing - friendly people

Honest-1 in East Cobb has taken care of our cars for as many years as they have been in business, at least 6. They are the first auto service business I have ever really trusted, always looking out for us, doing exactly what we ask, promptly and fairly.

Needed an assessment of my front and rear wheel alignment. I was able to get it worked in during the morning with a drop off. Everything was in good shape. The customer experience was beyond what I experience at my dealership and will look to Honest 1 for service on my cars in the future.

Excellent experience. My service man, Dan, was very Helpful! Service was completed in a very timely manner!

Great customer service!

The service manager was very friendly and professional. The work I required was completed in last time then I was informed it would take to complete. I would definitely go there again for service, and I recommend Honest1 Auto Care to anyone that needs their automobile serviced.

Honest-1 worked me in for an oil change and got the job done quicker than promised. Further, they gave me a discount coupon to use further lowering my bill. That evening, I noticed water coming from the engine and took the vehicle back the next day to find out why the water leak. They found a crack in my windshield fluid reservoir, after filling it up during the oil change, but told me it wouldn't need any work at this time. Much better than fixing it and hitting me with an unexpected bill. Very satisfied with the service Honest-1 provides. Will be bringing my other vehicles to them for service in the future.