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East Cobb Auto Repair

(770) 635-2487updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
1

There is nothing"Honest" about the exorbitant pricing for repairs at this place. East Cobb friends, do yourself a favor and save your money by going anywhere else but here. $1,200+ quote from this dishonest place was repaired around the corner for less than $500.

1

I have been a customer at Honest 1 for several years and up till now had no problems. I took my BMW in for them to repair as it was shaking and vibrating terribly when I pressed the accelerator. I got a call in the afternoon saying my car was *running perfectly* and there were no issues that they could find. I picked up the car but discovered that the vibrating/shaking was still happening even though they claimed they had driven the car and it was fine and not shaking at all. The next day I took it back in and the service manager rode in the car with me so he could experience the shaky acceleration. He recommended a repair to two of the wheels, which I questioned since the vibration only occurred while accelerating- while coasting the car drove smoothly. He was confident this would clear up the vibrations so I had them do the repair. I picked up my car but it was STILL shaking so violently I could barely drive the couple blocks back to my home. They claimed their technician had driven the car and everything was fine. Evidently, this was not the case, and now I am out $500 with a car I can't drive. Sadly, I have lost all trust in their ability to identify and correct a very obvious problem. I feel I wasted my money, and more importantly, my time, and now I need to find a qualified mechanic to actually fix the problem.

5

The name says it all. Honest-1 truly live up to their brand. I took my car in for a/c work because I thought it needed serviced - the driver side and passenger side were performing at different temperatures. About an hour after I dropped it off, they called me to let me know I wasn't using the dual mode (so both passenger and driver sides deliver the same temp). Boy did I feel dumb.... When I picked up my car and got the bill - the charge was $0. Can't imagine what that could have been had I taken it to another shop! Thank you Honest-1 team!

5

Great job and very nice people. I will be back to do business with them again.

5

I had a great experience at Honest-1 Auto! When I arrived I was afraid there might be a long way time, but after I filled out the paperwork, my car was taken back right away! I was only there for emissions testing, but I was in and out in 15 minutes! The staff were extremely kind and welcoming. They even left a snack bag of goldfish in my car with a sticker of the shop's information!

5

Great service and knowledgeable people.

5

I took my vehicle in to get the emission test. They weren’t sure if my vehicle actually needed to be tested so they looked it up. If it didn’t need to be tested they were going to tell me instead of just going ahead and doing. it. It turned out that it did need the emissions testing. It’s so nice to go to an auto repair place that is truly honest. Thank you.

5

Fair, honest, great customer service!!!

5

Friendly, professional, and honest

5

Great place fixed another car repair places mistake for no charge! Will definitely bring them any future car issues.

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